Integrating Digital Innovation: Be a Fuel for Good

Gas South on Transforming Customer Experience

Thursday, July 29, 2021 at 1 pm EDT

Growing interest in sustainable energy sources, microgrids, and distributed energy enhanced customer-centricity, along with evolving regulations demand new business models from the energy, utilities, and energy retail sector. In this dynamic landscape, Gas South is differentiating itself with its nimbleness in the competitive energy retail markets to deliver best-in-class customer and employee experience for operational excellence.

Join this panel discussion live to learn about:
  • Role of Customer Experience in energy retail and changing energy markets
  • Growth strategies in energy retail industry
  • Gas South’s successful integration of Infinite Energy
  • Innovations & incremental improvements in customer engagement & experience
  • Digital Innovation as the key to transformation – intertwining of business and IT initiatives
  • Role of partner ecosystem in the transformation journey

Webinar Speakers

Dunavant 2021

Greg Dunavant

VP Customer Services, Gas South
Puneet Mohan

Puneet Mohan

GM & Head of Utilities, Construction, Engineering & Operations – USA, Wipro
Jignesh Thakkar

Jignesh Thakkar

Senior Partner and Head of Domain and Consulting for Utilities – Americas, Wipro

Register for this Webinar!