Join TMG and powerconnectAI at DISTRIBUTECH 2024
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Join us February 27-29, 2024 in Orlando, FL!
Register to Attend Using the Promo Code DT10920
Join us for cocktails and conversation after the floor closes on Tuesday, February 27th, from 6:30 pm – 8:30 pm at Cuba Libre.
What can powerconnectAI do for Utilities?
We offer a comprehensive solution that personalizes support across various communication mediums, enhancing service adaptability and excellence. It's about transforming the customer experience, making every interaction tailored, efficient, and engaging, and pushing clean energy solutions forward, driving the industry towards a sustainable, customer-centric future.
Stop by booth 715A to learn why powerconnect.ai is more than just a customer engagement tool!
- powerconnectAI is an educational and support platform designed explicitly for the clean energy industry.
- powerconnectAI facilitates easy adoption and ensures compatibility with existing IT systems.
Visit us at Booth 715A
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About powerconnectAI
powerconnect.ai is one of the first of its kind in this field, providing a generative AI platform and an extensive knowledge base designed for Clean Energy Programs. Our services are geared towards enhancing the enrollment process in clean energy programs and improving interactions between customers and agents. This offering is especially significant for the utility industry as it marks a pioneering step in automating contact center operations, including innovative voice-activated chatbot technology. Our focus is not just on technological advancement but also on elevating the quality and efficiency of customer service.
Our platform features an AI-powered assistant designed to help contact center agents handle complex inquiries more effectively. This enhancement in customer service is reflected in improved Net Promoter Scores (NPS) and a reduction in the overall cost of service delivery. Furthermore, powerconnect.ai is versatile enough for use by the entire workforce, including field staff, equipping them with the skills and knowledge necessary to stay current in the evolving clean energy sector.